Sales and sales management 5 questions

Sales and sales management 5 questions

each question needs to be answered thoroughly. there is not a limit on words, but make it a decent amount and provide a good explanation of them.

This is for the book SELL 5th edition by ingram

1. Identify and explain in detail the 5 major types of objections.

The five major types of objections are: no need, product or service objection, company objection, price is too high, and time/ delaying objection.

2.Explain in detail the recommended approaches for responding to objections. Give an example for each.

3. Identify and explain the four sequential components of effective follow-up. Use an example of a purchase you made and how the salesperson followed-up.

The four sequential components of effective follow-up are: interact, connect, know, and relate.

4. Identify and explain how to assure customer satisfaction by enhancing customer relationships. Give examples.

5. Explain in detail the 5 sequential stages of self-leadership.

The five sequential stages of self-leadership are: setting goals and objectives, territory analysis and account classification, development and implementation of strategies and plans, tapping technology and automation, and assessment and evaluation.