Six months after the merger described in Change and Culture

Six months after the merger described in Change and Culture CaseStudy I, the new administration initiated a significant reductionin force. A decision was made to redesign patient care delivery.The administrationâ€s first job redesign recommendation was that ofa universal worker. The universal worker would delivermany support services. Aware that this model often failed whenimplemented in other organizations, your administrator charged youwith making redesign work this time.