Use of SPC in Health Services Organizations

To further your understanding and use of SPC in health services organizations, you have examined how to create variable control charts such as the c and u-charts. In order to ensure health care quality and positive outcomes in health services organizations, health care administration leaders likely utilize SPC to monitor, oversee, and alter processes in health care delivery.

For this Assignment, review the resources for this week that are specific to attribute control charts. You should focus on mimicking the development of c and u charts as demonstrated in the resources for this week.

The Assignment: (3–4 pages)

• Using SPSS and Microsoft Word, complete problems 1 through 5 on pages 330–331 in the Ross textbook. Show all work. Submit both your SPSS and Word files for grading.